Contact Us

Welcome to HESCO Online Bill, your trusted source for accessing and managing your Hyderabad Electric Supply Company (HESCO) utility bills online. We are here to provide you with comprehensive support regarding your billing inquiries, payment issues, and any general queries you might have about our services.

Get in Touch

We value your feedback and inquiries. There are multiple ways to reach us:

  • Email Us:
  • Call Us:
    • For immediate assistance, contact our customer service team at the following official HESCO numbers:
      • Toll-Free Helpline: 0800-00100
      • Customer Service: 022-111-555-555
  • Office Visit:
    • You can visit our local office for face-to-face consultation:
      • Address: Customer Services, HESCO Headquarters, Hussainabad, Hyderabad, Sindh, Pakistan.

Office Hours

Our dedicated team is available to assist you at the following times:

  • Monday to Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 1:00 PM
  • Sunday: Closed

Online Support

For your convenience, we also offer online support through our website:

  • Live Chat: Available during office hours on our website. Look for the chat icon at the bottom right of your screen to start a conversation with one of our representatives.
  • Read our Privacy Policy.

Social Media

Connect with us on social media for the latest updates, news, and energy-saving tips:

Feedback

Your feedback is crucial for us to improve our services. Please let us know how we’re doing and what we can improve. Email us your feedback at [email protected].

Emergency Contacts

In case of any electrical emergencies, such as power outages or safety concerns, please contact our emergency hotline available 24/7:

  • Emergency Hotline: 118

Customer Support Form

You can also reach us by filling out the customer support form on our website. Please provide your account details and a brief description of your query. Our support team will get back to you within 48 hours.

    Postal Mail

    If you prefer to communicate via traditional mail, send your inquiries to:

    • Postal Address: P.O. Box 39, HESCO, Hussainabad, Hyderabad, Sindh, Pakistan.

    At HESCO Online Bill, we are committed to providing you with high-quality service and support. Whether you contact us by phone, email, or through our website, our team is ready to assist you with any questions you may have about your online billing experience. Thank you for choosing HESCO Online Bill.

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